Terms & Conditions

Effective Date: 8 September 2026

Welcome to Kings Techs. These Terms & Conditions govern your use of kings-techs.co.ke and your purchase of products and services from Kings Techs.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About Kings Techs

Kings Techs
Rehema House, 6th Floor, Room 1
Kenya
Phone: 0142 652 388
Website: kings-techs.co.ke

We sell electronics and related products, including phones, laptops, TVs, earphones/headphones, smartwatches, chargers, cables, appliances, accessories, and other electronic products.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.

However:

• Product images may vary slightly from the actual product due to photography, lighting, or screen settings.

• Product specifications may change due to manufacturer updates.

• Availability may change without notice.

• We reserve the right to correct errors or inaccuracies on the website.

Where a product materially differs from its advertised description, customers may be entitled to a remedy under our Returns & Refund Policy and applicable Kenyan law.

3. Prices

All prices displayed on our website are in Kenyan Shillings (KES) unless otherwise stated.

We reserve the right to change prices at any time. A price change will not affect an order that has already been confirmed, except where an obvious pricing error has occurred.

If a significant pricing error occurs, we may contact you before processing the order or cancel the affected order and provide an appropriate refund where payment has already been made.

4. Orders

Submitting an order through our website constitutes a request to purchase a product.

An order is not necessarily considered accepted until Kings Techs confirms the order.

We reserve the right to:

• Accept or decline an order.

• Limit quantities purchased.

• Cancel an order where a product is unavailable.

• Cancel orders affected by pricing or listing errors.

• Request additional information where necessary to verify an order.

If we cancel a paid order, any applicable refund will be processed using an appropriate payment method.

5. Customer Information

You are responsible for providing accurate information when placing an order, including your name, phone number, email address, and delivery details.

Kings Techs is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Your personal information is handled in accordance with our Privacy Policy.

6. Payment

We may offer different payment methods depending on the product and order.

Orders may only be processed once the required payment or payment confirmation has been received.

Kings Techs reserves the right to decline or cancel transactions where payment cannot be verified or where we reasonably suspect fraud or unauthorized activity.

7. Delivery

We deliver products to customers within Kenya.

Delivery times may vary depending on the customer's location, product availability, courier schedules, weather, public holidays, and other circumstances beyond our reasonable control.

Customers should inspect packages and products upon delivery where possible.

If a product arrives visibly damaged, customers should notify Kings Techs as soon as reasonably possible and provide photographs or other evidence where available.

8. Returns, Refunds and Exchanges

Returns are governed by our Returns & Refund Policy.

Customers may generally request eligible returns within 30 days of receiving their order where the product:

• Arrived defective;

• Was damaged during delivery;

• Was incorrectly supplied;

• Is missing included components; or

• Materially differs from its description.

Returned products may be inspected before a refund, replacement, repair, or exchange is approved.

9. Warranties

Where a product is supplied with a manufacturer or seller warranty, the applicable warranty terms will apply.

Warranty coverage may be affected by misuse, accidental damage, liquid damage, unauthorized repairs, modifications, tampering, or other conditions specified by the applicable warranty.

A warranty does not replace or limit any rights that cannot legally be excluded under applicable Kenyan law.

10. Use of Electronic Devices

Customers are responsible for using products in accordance with the manufacturer's instructions and specifications.

Kings Techs is not responsible for damage resulting from improper installation, misuse, unauthorized modification, unsuitable accessories, power-related issues, accidents, liquid exposure, or failure to follow manufacturer instructions.

11. Website Use

You agree not to:

• Use our website for unlawful purposes.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with website security or functionality.

• Submit false, fraudulent, or misleading information.

• Use automated systems to abuse, scrape, or disrupt the website.

• Attempt to place fraudulent or unauthorized orders.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

12. Intellectual Property

Unless otherwise stated, the content of this website, including text, logos, graphics, images, product descriptions, design elements, and other materials, belongs to Kings Techs or its respective licensors.

You may not reproduce, distribute, modify, or commercially exploit our website content without prior written permission.

Product names, logos, and trademarks belonging to manufacturers remain the property of their respective owners.

13. Third-Party Services

Our website may use third-party services, including payment providers, courier companies, hosting providers, analytics services, and other technology providers.

Kings Techs is not responsible for interruptions, errors, or policies relating to third-party services that are outside our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, Kings Techs will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under Kenyan law, including applicable consumer rights.

15. Events Beyond Our Control

Kings Techs will not be responsible for delays or failures caused by circumstances reasonably beyond our control, including natural disasters, severe weather, strikes, transportation disruptions, government actions, internet or telecommunications failures, power outages, or other unforeseen events.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated Terms will be published on our website with a revised effective date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms, subject to applicable law.

17. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Kenya.

Any disputes will be handled in accordance with applicable Kenyan laws and legal procedures.

18. Contact Us

For questions regarding these Terms & Conditions, orders, products, or services, contact:

Kings Techs
Rehema House, 6th Floor, Room 1
Kenya

Phone: 0142 652 388
Website: kings-techs.co.ke

By using kings-techs.co.ke or purchasing products from Kings Techs, you acknowledge that you have read and agreed to these Terms & Conditions.