Privacy Policy

Effective Date: 8 September 2026

Kings Techs ("we", "us", "our") respects your privacy and is committed to protecting the personal information you provide when using our website, kings-techs.co.ke, or purchasing our products.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect information that you provide when you:

• Create an account or place an order.

• Contact us through our website, phone, email, or other communication channels.

• Subscribe to our newsletters or marketing communications.

• Request a return, refund, warranty service, or customer support.

• Submit information through forms on our website.

This may include:

• Full name

• Phone number

• Email address

• Delivery address

• Billing information

• Order and transaction details

• Information provided when contacting customer support

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.

• Communicate with you about your purchases.

• Process returns, refunds, exchanges, and warranty requests.

• Provide customer support.

• Confirm and protect transactions.

• Improve our website, products, and services.

• Prevent fraud, misuse, and unauthorized activity.

• Send promotional communications where permitted and where you have provided the necessary consent.

• Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment providers.

Kings Techs does not need to store your complete payment-card information where payment processing is handled directly by a third-party payment provider.

Payment providers may process your information according to their own privacy policies and security procedures.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and support certain website functions.

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of parts of our website.

5. Sharing Your Information

We may share relevant information with trusted third parties where necessary to operate our business, including:

• Delivery and courier providers.

• Payment service providers.

• Website hosting and technology providers.

• Customer support and communication providers.

• Analytics and marketing service providers.

• Professional advisers where necessary.

• Government authorities or law-enforcement agencies where legally required.

We do not sell your personal information to third parties.

Third parties receiving information from us are expected to handle it appropriately and only for legitimate purposes.

6. Marketing Communications

Where applicable, we may use your contact information to send information about products, promotions, offers, or services.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, resolving disputes, maintaining business records, and meeting applicable legal or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it.

9. Your Privacy Rights

Subject to applicable Kenyan law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally applicable.

• Object to or restrict certain processing of your information.

• Withdraw consent where processing is based on consent.

• Request information about how your personal information is being processed.

To exercise your rights, contact us using the details below.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or how we handle your data, please contact us:

Kings Techs
Rehema House, 6th Floor, Room 1
Kenya

Phone: 0142 652 388
Website: kings-techs.co.ke

By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.